Work closely with an ICICI Bank relationship manager for expert financial guidance and tailored solutions to meet your goals effectively.
ICICI Bank Recruitment Freshers Job Details:
| Job Position | Relationship manager |
| Educations | Graduates |
| Experience | MBA Freshers or Graduates with 1-10 years of experience |
| Job Location | Chennai, Mysore, Bangalore, Mangalore, Kerala, Coimbatore, Erode, Madurai, Trichy, Vellore, Bellary, Hubli, Raichur, Gulbarga |
| Job Type | Full Time |
| Pay Scale | Best In Industry |
Role & Location Flexibility:
- While the role descriptions provide an overview of responsibilities, they serve as directional guidance.
- At ICICI Bank, we are committed to exceeding our role definitions, product boundaries, and domain constraints through our customer-centric philosophy, aiming for a 360-degree approach.
- This philosophy underscores our dedication to fulfilling all banking needs comprehensively as One Bank, One Team.
- To achieve this, ICICI Bank expects its employees to be flexible in roles and locations, recognizing banking as an essential service.
About the Role:
- A Relationship Manager plays a pivotal role in delivering our banking solutions and services to our valued customers, adopting a holistic banking approach.
- Relationship Managers must possess a keen understanding of customer needs and provide tailored solutions.
- Our guiding principle is fairness to both the customer and the bank. At ICICI Bank, our customer-centric Relationship Managers are responsible for acquiring new customer relationships and enhancing the share of wallet from existing customers, focusing unwaveringly on service quality and customer satisfaction.
- They collaborate extensively with internal teams to deliver unparalleled customer service.
- In line with our commitment to bringing the entire bank to our customers, our Relationship Managers handle a diverse range of offerings, including savings solutions, loan products, overdraft solutions, instant loans, investment solutions, insurance products, trade and business loans, and wealth management solutions, always upholding our core values of fairness.
About ICICI Bank:
- At ICICI Bank, we continuously strive to create consistent customer delight and superior experiences.
- Our Relationship Managers are empowered individuals who champion customer experience and excel in building and nurturing business relationships.
- If you share our aspirations, look no further. We not only seek diverse talent but also celebrate their achievements. Whether you come from banking or any other industry, if you are a capable individual, you are welcome to apply. Our comprehensive training programs prepare you for the role of a Relationship Manager.
Key Responsibilities:
- Customer Service: Partnering with customers throughout their lifecycle, offering appropriate products and services tailored to their financial needs while ensuring fairness in all interactions with customers and the bank.
- Business Development: Increasing wallet share of existing customers and acquiring new customers by offering comprehensive banking solutions aligned with customer needs.
- Advocate for 360-degree Banking: Collaborating with internal teams to deliver products and services that meet customer requirements across all banking areas.
- Enhance Portfolio Quality: Working towards improving the quality of customer portfolios while adhering to principles of fairness.
- Customized Solutions: According to branch guidelines, maintaining branch infrastructure and ensuring its adequacy.
- Uphold Our Values: Providing products and services that uphold fairness to customers and the bank.
Key Qualifications & Skills:
- Educational Qualification: MBA or Graduates with 1-10 years of experience in relationship management, business development, or related fields.
- Communication Skills: Strong verbal and written communication skills.
- Team Collaboration: Willingness to collaborate with various teams to provide on-ground support and necessary enablers.
- Strategic Thinking: Developing and implementing effective sales and customer relationship strategies, processes, and structures.
- Market Awareness: Monitoring industry trends, customer needs, and potential partnerships.
About the Business Group:
- The Retail Banking Group at ICICI Bank serves diverse customer segments, including individuals, self-employed professionals, SMEs, proprietors, government entities, and retail institutions.
- With approximately 6,500 branches nationwide, our relationship teams are dedicated to providing comprehensive banking solutions with a 360-degree approach.
- ICICI Bank offers a comprehensive range of digital solutions through the ICICI Stack, covering a wide spectrum of banking needs, from accounts and payments to loans and business solutions.
ICICI Bank Application Guidelines:
- Eligible applicants are open online Application Link given bellow.
- Application link will open on new tab on your browser
- Read carefully all the above job outline and double click to apply online
- Enter your academic qualifications, career journey and other mandatory details.
- Upload your valuable Curriculum Vitae.
- Check the details before submitting.
- If your application moves forward to the shortlisting phase, you can expect to receive further instructions either by email or through a phone call.
- Details about the interview, including the venue, will be conveyed exclusively through email
Please click on the link below to begin your application process
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