Join Jio in Bangalore! Ideal for grads with sales skills and smartphone proficiency. Apprentice Engineer – Launch your career in Mumbai RCP.
Jio Recruitment Drive 2024 Freshers Job Details:
| Job Positions | JCA Freelancer ILL and Apprentice Engineer |
| Educations | Any Graduation/ BE |
| Experience | Freshers/Experience |
| Job Locations | Bangalore and Mumbai |
| Pay Scale | Best In Industry |
JCA Freelancer job Description:
- The position of JCA Freelancer ILL Enterprise based in Bangalore within the Freelancer Enterprise division of Jio involves several key responsibilities aimed at expanding Jio’s customer base among Small and Medium Businesses (SMBs).
- The primary focus is on acquiring new customers through proactive outbound calling efforts.
- A crucial aspect of the role is identifying and engaging with key decision-makers within target SMBs to comprehensively understand their business needs.
- This understanding is vital for effectively positioning Jio’s diverse range of products and services tailored to meet these specific requirements.
- The role requires prompt and knowledgeable responses to customer queries related to product features and pricing.
- Ensuring customer satisfaction is paramount, and every interaction should leave a positive impression, contributing to customer loyalty and retention.
- Meeting daily and weekly calling targets is a fundamental expectation, reflecting the role’s emphasis on proactive customer outreach.
- This requires a disciplined approach to time management and communication skills to engage effectively over the phone.
- Candidates for this role should possess at least a graduate degree and ideally have between 1 to 5 years of relevant experience. Essential skills include proficiency in smartphone usage, strong communication abilities, and a customer-centric mindset focused on achieving sales goals and delivering outstanding service experiences.
- Located in Bangalore, the role offers an opportunity to contribute to Jio’s growth in a dynamic and competitive market environment. It demands a proactive, goal-oriented approach from individuals who are eager to learn and excel in a sales-driven role within the telecommunications sector.
Qualifications:
- Any Graduation. This indicates that candidates should have completed at least a bachelor’s degree in any field. The requirement is broad, allowing candidates from various academic backgrounds to apply.
- Experience Requirement: 1 to 5 years. Candidates should ideally have 1 to 5 years of relevant experience. This range suggests that the role is suitable for both early-career professionals looking to build experience and seasoned individuals with a solid track record in sales or customer service roles.
Skills & Competencies:
- Smartphone Usage: Proficiency in using smartphones is essential. This skill is crucial for navigating digital tools and applications relevant to sales and customer engagement.
- Good Communication Skills: Strong verbal and written communication skills are necessary to effectively engage with potential customers over the phone and convey information clearly and persuasively.
- Sales and Customer Handling Skills: Experience or skills in sales processes and customer relationship management are critical. This includes the ability to identify customer needs, handle objections, and close sales.
- Ability to Learn: A willingness and capability to learn quickly and adapt to new information, products, and processes. This is important in a dynamic sales environment where product offerings and market conditions may change.
- Goal and Result Orientation: Strong orientation towards achieving goals and delivering results. This involves setting and meeting targets, whether in terms of customer acquisition, sales quotas, or customer satisfaction metrics.
Apprentice Engineer Job Description:
- The role of Apprentice Engineer based in Mumbai RCP falls within the Apprentice division, focusing on foundational responsibilities aimed at maintaining operational efficiency and customer satisfaction.
- Education Requirement: Candidates must hold a Bachelor of Engineering in Electronics & Communication (BE E&C). This educational background ensures a foundational understanding of the technical aspects relevant to the role.
- Experience Requirement: This position is suitable for fresh graduates (Fresher), offering an entry point for individuals to apply their academic knowledge in a practical setting.
Job Responsibilities:
- Proactive and Reactive Maintenance: The primary responsibility involves ensuring both proactive and reactive maintenance at the first level, contributing to the smooth operation of systems and equipment.
- Fault Prioritization: Regularly prioritize faults to meet Service Level Agreements (SLAs), ensuring timely resolution and minimizing downtime.
- Emergency Handling: Respond to emergencies promptly, coordinating with first-level operations to investigate faults and determine their root causes, thereby maintaining operational continuity.
- Complaints and Escalations: Address complaints and escalations raised by end-customers and collaborate with Operations and Contact Center teams to resolve issues effectively.
- Trouble Ticket Management: Manage and analyze Trouble Tickets efficiently, recommending appropriate actions and solutions to resolve technical issues promptly.
Skills & Competencies:
- Domain Knowledge: Mandatory understanding of the domain is essential to comprehend technical requirements and effectively address operational challenges.
- Process Adherence: Ensure strict adherence to processes and tools as per agreed SLAs, maintaining operational standards and efficiency.
- Technical Support: Familiarity with technical support activities enables effective troubleshooting and problem-solving, contributing to seamless operations.
- Task Coordination: Efficiently delegate and coordinate tasks to optimize team performance and meet operational objectives.
- Location: The role is based in Mumbai RCP, providing candidates with an opportunity to contribute to operational excellence within this geographical area.
Jio Applications guidelines:
- Eligible applicants are open online Application Link given bellow.
- Application link will open on new tab on your browser.
- Read carefully all the above job outline and double click to apply online.
- Enter your academic qualifications, career journey and other mandatory details.
- Upload your valuable Curriculum Vitae.
- Check the details before submitting.
- If your application moves forward to the shortlisting phase, you can expect to receive further instructions either by email or through a phone call.
- Details about the interview, including the venue, will be conveyed exclusively through email.
Please click on the link below to begin your application process
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We appreciate your interest in Jio May your application shine as gloriously as your talent. For further information about job opportunities for freshers/experienced candidates, we encourage you to bookmark our website freshersjobhunters.com